Report a Repair
Report a repair or maintenance issue at your property. Once submitted, the repair will be linked to the relevant property and shared with the landlord or managing agent and suitable verified contractors.
Call 999 first if life or property is at risk. Then contact us — you can still submit the job afterwards.
Tell us what's happening and where.
Landlord, agent and Buildex Pro are alerted instantly.
Verified contractors send quotations for review.
Approve a quote and follow progress to completion.
One central job — the way it should work
Log a repair against your linked property. Track progress, provide access and confirm completion.
See every repair across your properties, review up to three quotes side by side and approve the right one.
Quote on suitable local jobs, schedule visits and update the same job everyone else sees.
Frequently asked questions
I'm not registered — can I still report a repair?
Yes, if your landlord or managing agent has shared a secure reporting link with you. Open that link and complete the form — no account required.
Does this create a separate job for each person?
No. Every repair is one central job with one reference. Tenants, landlords, agents, contractors and Buildex Pro all see and update the same record.
How many quotes will I get?
Up to three verified contractors per round. If none are suitable, the landlord or agent can request another round without creating a duplicate job.